F.A.Q. (Frequently Asked Questions)

FAQ – PAYMENTS & ORDERS

Below is a list of the most frequently asked questions regarding order placement, status, tracking. If you have a question that is not listed here, please feel free to email our support team at [email protected].

The items will be moved to a mule account. When all items are done being moved, you will be emailed the mule account info to log on and get your items off of. ** PLEASE ** Check your JUNK/SPAM FOLDER. Sometimes email apps send our information directly to spam. Please check your SPAM or JUNK folder AFTER ordering to be sure you get your items in a timely manner.

We accept all forms of payment supported through PayPal. The following payment methods are:

  • PayPal Account Balance
  • Instant transfer from your bank account
  • PayPal Credit & Cards
  • Credit Card
  • Debit Card
  • eCheck

Yes! When checking out, just choose “Credit Card” from the payment options. Your payment will be securely processed through PayPal. You are NOT required to have a PayPal account.

At the checkout process find “Order Notes”, then fill in your account information with the specific account info and character name you want the items on. Please don’t log onto that character for 1-3 hours after ordering your items. Once you receive your confirmation email that confirms your order is complete, then you may log onto the character.

Depending on current situations with server problems, 30 minutes up to 3 hours is the usual window of when you will receive your mule account with all your items. If the order is rather large then it could take a little longer.

No. A PayPal account is not required to make a purchase. Simply check “Credit Card” when presented with payment options. The card processing will still be performed through PayPal, but it IS NOT NECESSARY to have an account.

You will receive an email confirmation after your purchase is completed. Instructions to track your order will be provided.

Live support is available in the bottom right corner of the website its red with a speech bubble for chat. Contact us today!